Refund Policy

Policy Overview

This Refund Policy applies to all purchases made on bariatricandgastricmealplan.store, operated by Bariatric & Gastric Meal Plan ("Company," "we," "us," or "our"). By completing a purchase on our website, you acknowledge that you have read, understood, and agreed to this Refund Policy in its entirety.

We encourage all customers to carefully review our meal plan descriptions, FAQ section, and any available previews before making a purchasing decision. Our customer support team is also available to answer questions prior to purchase at bariatricandgastricmealplan.store/contact.

No Refund Policy

This policy applies to all purchases made on our website regardless of:

• The date of purchase
• Whether the meal plan has been downloaded or accessed
• Whether the product has been partially or fully used
• Any claimed dissatisfaction with the meal plan content
• Change of mind after purchase
• Failure to read the product description before purchasing

By completing your purchase, you expressly waive any right to a refund, return, or reversal under this policy.

Nature of Digital Products

Bariatric & Gastric Meal Plan sells exclusively digital downloadable meal plans and nutrition guides. All products are delivered electronically and are accessible immediately upon completion of payment. Due to the inherent nature of digital goods:

• Digital meal plans cannot be "returned" once delivered or accessed
• There is no physical item to return or exchange
• Instant access is granted upon purchase, making the transaction complete and irrevocable
• The value of the product is delivered at the moment of download access

No Exceptions to This Policy

Our no-refund policy is absolute and applies without exception. We will not issue refunds for, but not limited to, the following reasons:

• Dissatisfaction with meal plan content, style, or format
• Failure to achieve desired weight loss or health results from following the plan
• Accidental or duplicate purchases (please contact us immediately for duplicates)
• Change of mind or decision not to use the meal plan
• Inability to access the product due to personal device or software limitations
• Claims that the meal plan did not meet personal dietary expectations
• Purchasing the wrong plan or surgery-stage edition
• Any third-party representations made outside of our official website

We strongly recommend contacting our support team to resolve any issues before initiating any payment dispute with your bank or payment provider.

Chargebacks & Payment Disputes

By purchasing from Bariatric & Gastric Meal Plan, you agree not to initiate a chargeback or payment reversal with your bank, credit card company, or payment processor for any reason other than verified unauthorized use of your payment method.

If you believe your payment method was used without your authorization, please contact your financial institution immediately and notify us at bariatricandgastricmealplan.store/contact.

Delivery Issues & Technical Problems

If you experience any of the following issues, please contact our support team before assuming your purchase was unsuccessful:

• You did not receive your download confirmation email
• Your download link is not working or has expired
• You are experiencing technical difficulties accessing the meal plan
• You were charged but did not receive access

We will make every reasonable effort to resolve legitimate technical delivery issues and ensure you receive access to your purchased meal plan. Please check your spam/junk folder before contacting support. Our team responds within 2–3 business days.

Consumer Statutory Rights

Nothing in this Refund Policy shall limit or exclude rights that cannot be lawfully excluded or limited under applicable consumer protection legislation in your jurisdiction. Customers in certain regions may have statutory rights that apply independently of this policy.

If you are a consumer in the European Union, United Kingdom, Australia, or another jurisdiction with mandatory consumer protection laws, your statutory rights are not affected by this policy to the extent that those rights cannot be waived by contract. You are encouraged to seek independent legal advice if you believe your statutory rights have been violated.

We reserve the right to evaluate each case of claimed statutory rights on an individual basis in accordance with applicable law.

Contact Us

If you have questions about this Refund Policy, experience a technical delivery issue, or need assistance with your order, please contact us before initiating any dispute: